Last updated: June 15, 2026
Major Sales ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Major Sales.
This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service"), our CRM platform, and the messaging channels we use. By accessing or using our Service, you confirm that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
For clarity, each time the following terms are referenced in this Privacy Policy, they are defined as:
This policy explains how you can delete the personal data we hold about you, including data we received through Messenger, Instagram, or WhatsApp Business.
To provide our communication features, we connect to Meta's platforms. When you message us, or when a connected business account is used, we access specific data from Meta solely to operate the Service. We are transparent about what we process on each channel:
(a) Facebook Messenger. When you message our Facebook Page, we receive your page-scoped user ID, your name, your profile picture (where provided), and the content and timestamps of the messages exchanged with us. We use this to respond to and manage your conversation and the related sales or CRM enquiry.
(b) Instagram. When you message our Instagram account or interact with our Instagram messaging, we receive your Instagram-scoped ID, your username, your profile information (where provided), and the content of messages exchanged with us. We use this to respond to and manage your conversation.
(c) WhatsApp Business Platform. Where we use the WhatsApp Business Platform, we may access:
We do not receive your private message history with other people or businesses — only the conversation between you and us. All data obtained through these channels is used exclusively to provide our messaging and CRM features and is not used for any purpose prohibited by Meta's Platform Terms.
For our sales outreach and lead management activities, we may collect business contact information that is publicly available or lawfully provided — for example, publicly listed company contacts, professional profiles, or information shared by our Clients through CRM integrations. We collect this in a limited and specific manner, for the purposes described in this policy.
We do not intentionally collect special or sensitive categories of data (such as health, biometric, genetic, religious, or criminal-record data). Please do not send us such information.
We may use personal information to send you content and communications about our Service, as permitted by applicable law and subject to your right to opt out at any time. We do not use data obtained through Meta platforms to build advertising profiles or for unrelated marketing.
We may also use your information for other purposes you request or that are permitted by applicable law.
We are committed to the confidentiality of your data. We do not sell, rent, or trade your personal information or the content of your messages. We may disclose your information only in these limited circumstances:
We keep personal information only as long as necessary for the purposes in this policy, or as required by law, considering:
When data is no longer necessary, we delete it or irreversibly de-identify it.
We implement technical and organizational measures to protect your personal information, including encryption in transit (and at rest where applicable), access controls, secured hosting and database infrastructure, monitoring, and confidentiality obligations on our personnel and providers. No method of transmission or storage is completely secure; while we use reasonable efforts to protect your information, we cannot guarantee absolute security. We will notify you and the relevant authority of any qualifying personal data breach as required by law.
You may contact us to:
We may take reasonable steps to verify your identity before granting access or making changes. Note that backups and legal-retention requirements may mean a copy of some information persists in non-active systems for a limited period; we will update or delete information in our active systems as soon as reasonably and technically practicable.
We process personal data as a Data Controller in accordance with Indonesia's Law No. 27 of 2022 on Personal Data Protection (UU PDP). Depending on the situation, our legal basis is your consent, the performance of a contract, our legitimate interests (such as B2B sales outreach and fraud prevention), or compliance with a legal obligation.
Under the UU PDP, you have the right to: obtain information about and access your data; correct inaccurate data; end processing, delete, or destroy your data; withdraw consent; object to certain processing; obtain or transfer your data; and seek redress for unlawful processing. To exercise these rights, contact sophian@majorsaleshub.com.
This Privacy Policy is governed by the laws of the Republic of Indonesia, without regard to conflict-of-law rules. Your use of the Service may also be subject to other local, national, or international laws. By using Major Sales or contacting us directly, you signify your acceptance of this Privacy Policy.
By using our website, registering an account, or engaging our Service, you consent to this Privacy Policy and agree to its terms.
This Privacy Policy applies only to the Service. The Service may contain links to websites not operated or controlled by Major Sales. We are not responsible for the content, accuracy, or opinions of such websites. When you follow a link away from the Service, this Privacy Policy no longer applies, and your activity is subject to that website's own rules and policies.
Major Sales uses cookies to identify the areas of our website you have visited and to enhance performance and functionality. Most browsers can be set to refuse cookies; if you disable cookies, some functionality may become unavailable or work incorrectly. We never place personally identifiable information in cookies.
Our Service is intended for businesses and professionals and is not directed to children. We do not knowingly collect personal information from children. Under the UU PDP, children's data is treated as specific personal data requiring heightened protection. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.
We may change our Service and policies, and may need to update this Privacy Policy to reflect those changes. Unless otherwise required by law, we will notify you before changes take effect and give you an opportunity to review them. If you continue to use the Service afterward, you will be bound by the updated policy. If you do not agree, you can stop using the Service and request account deletion.
If you are located in the European Economic Area (EEA) or the United Kingdom, we may process your personal data, and this section explains how and why.
What is GDPR? The GDPR is a privacy and data-protection law governing how the personal data of EEA/UK residents is protected and giving those residents greater control over their data.
Data protection principles. Personal data must be processed lawfully, fairly, and transparently; collected only for specified purposes; kept no longer than necessary; and kept accurate. Individuals have the right to access, correct, delete, restrict, port, or object to the processing of their data.
Your rights. We are committed to supporting data-subject rights, including access, correction, portability, restriction, objection, and erasure. To exercise any of these rights, contact sophian@majorsaleshub.com. You also have the right to lodge a complaint with a supervisory authority.
The California Consumer Privacy Act requires us to disclose the categories of personal information we collect, the purposes for which we use it, the sources we collect it from, and the parties we share it with — all of which are described above. California residents may exercise the following rights:
To exercise these rights, contact sophian@majorsaleshub.com.
CalOPPA requires us to disclose the categories of personal information we collect, how we use it, the sources we collect it from, and the parties we share it with — described above. Under CalOPPA you have the right to know and access this information, the right to deletion, the right to equal service, and the right to opt out of the sale of personal information. We do not sell the personal information of our users. To exercise these rights, contact sophian@majorsaleshub.com.
If you have any questions about this Privacy Policy, contact us:
This policy reflects Meta Platform Terms, Indonesia's UU PDP (Law No. 27/2022), and general GDPR/CCPA/CalOPPA principles as of June 15, 2026. It is not legal advice.