Terms of Service

Last updated: June 15, 2026

By accessing the website, creating an account, or using any service provided by Major Sales, you confirm that you agree to and are bound by the terms set out in these Terms of Service. These terms apply to the entire website, our CRM platform, and any email, Messenger, Instagram, WhatsApp, or other communication between you and Major Sales.

Under no circumstances shall the Major Sales team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data, revenue, or profit, arising out of the use of, or the inability to use, the materials or services on this site, even if Major Sales or an authorized representative has been advised of the possibility of such damages.

Major Sales is not responsible for any outcome that may occur during the course of using our services. We reserve the right to change our pricing, subscription terms, and service policies at any time.


License

Major Sales grants you a revocable, non-exclusive, non-transferable, limited license to access and use the service strictly in accordance with these Terms of Service.

These Terms of Service are a contract between you and Major Sales Inc. (referred to in these Terms as "Major Sales", "us", "we", or "our"), the provider of the Major Sales website and the services accessible from it (collectively, the "Major Sales Service").

You agree to be bound by these Terms of Service. If you do not agree, please do not use the Major Sales Service. In these Terms, "you" refers both to you as an individual and to any entity you represent. If you violate any of these Terms, we reserve the right to suspend or cancel your account or block your access without notice.

Definitions and Key Terms

For clarity, each time the following terms are referenced in these Terms of Service, they are defined as:

  • Company / Major Sales: when these terms mention "Company", "Major Sales", "we", "us", or "our", it refers to Major Sales Inc., Indonesia, which is responsible for the Service under these Terms.
  • Country: the country in which Major Sales and its owners/founders are based — in this case, Indonesia.
  • Cookie: a small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information such as your preferences or login.
  • Device: any internet-connected device, such as a phone, tablet, or computer, used to access the Service.
  • Customer / Client: a business or individual who registers with or subscribes to Major Sales to use its AI-powered CRM platform and related services.
  • Prospect / Lead: a person or business contacted in connection with a Customer's CRM workflows or outreach campaigns.
  • Service: the services provided by Major Sales as described on this platform, including AI-powered CRM, lead management, sales automation, customer success tools, and related communications.
  • Third-party Service: any advertiser, partner, vendor, platform, or other party that provides content, technology, or services we rely on, or whose products or services may be made available through the Service.
  • Website: Major Sales' site, accessible at https://majorsales.id.
  • You: a person or entity that uses the Service or is registered with Major Sales.

Registration and Access

Minimum Age

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service. If you are using the Service on behalf of an organization, you must have authority to bind that organization.

Registration

You must provide accurate and complete information to register for an account. You may not share your account credentials or make your account available to anyone else, and you are responsible for all activity that occurs under your account. Notify us immediately at sophian@majorsaleshub.com of any unauthorized use of your account.

Using Our Services

What You Can Do

Subject to your compliance with these Terms, you may access and use our Services. In using the Services, you must comply with all applicable laws and with any guidelines, documentation, or policies we make available to you, including the policies of the third-party platforms we rely on.

Restrictions

You may not use the Service for any illegal, harmful, infringing, or abusive activity. For example, you may not, and you will not permit others to:

  • license, sell, rent, lease, assign, distribute, transmit, host, outsource, or otherwise commercially exploit the Service, or make it available to any third party, except as expressly permitted;
  • modify, make derivative works of, disassemble, decrypt, reverse compile, reverse engineer, or scrape any part of the Service;
  • remove, alter, or obscure any proprietary notice (including copyright or trademark notices) of Major Sales or its affiliates, partners, or licensors;
  • submit data, claims, or information you do not have the right to submit, or misrepresent identity or authorization;
  • upload malware or harmful code, or interfere with or attempt to gain unauthorized access to the Service or its systems; or
  • use the Service in violation of the terms or policies of any third-party platform, including Meta's Messenger, Instagram, or WhatsApp Business.

Subscription and Pricing

Access to the Major Sales platform requires a paid subscription. Subscription fees are billed in advance on a monthly or annual basis depending on your chosen plan.

  • You must provide complete and accurate billing information, including a valid payment method.
  • We may automatically charge your payment method on each agreed renewal period until you cancel.
  • You are responsible for all applicable taxes, and we will charge tax where required by law.
  • If a payment cannot be completed, we may downgrade or suspend your access until payment is received.
  • You may cancel at any time. Except where required by law, payments are non-refundable.
  • We reserve the right to change pricing with 30 days' notice.

You are responsible for any third-party fees you may incur when using the Service.

Messaging Channels (Messenger, Instagram, WhatsApp Business)

We communicate with users through email, Facebook Messenger, Instagram, and WhatsApp Business.

  • By providing your contact details or messaging us, you agree we may communicate with you about the Service through these channels, consistent with our Privacy Policy.
  • For WhatsApp Business, we send proactive messages only to contacts who have opted in or who message us first. You can opt out at any time by replying STOP or contacting us.
  • Your use of Messenger, Instagram, and WhatsApp is also governed by Meta's own terms and policies. We are not responsible for these platforms, their availability, or their handling of your data in their role as platform operator. These Terms do not override or weaken any protection in Meta's terms.
  • You agree not to use our messaging channels to send unlawful, infringing, abusive, or spam content.

Third-Party Services

The Service may include or make available third-party software, content, technology, or services ("Third-Party Services"), including Meta's platforms and Google Workspace. Third-Party Services are subject to their own terms, and we are not responsible for them.

You acknowledge and agree that Major Sales is not responsible for any Third-Party Service, including its accuracy, completeness, timeliness, validity, legality, quality, or any other aspect. Major Sales assumes no liability for Third-Party Services, and you access and use them at your own risk and subject to those third parties' terms.

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions ("Suggestions") you provide to Major Sales regarding the Service remain the sole and exclusive property of Major Sales. We may use, copy, modify, publish, or redistribute Suggestions for any purpose, in any way, without credit or compensation to you.

Your Consent

By using our website, registering an account, or engaging our Service, you consent to these Terms of Service.

Links to Other Websites

These Terms apply only to the Service. The Service may contain links to websites not operated or controlled by Major Sales. We are not responsible for the content, accuracy, or opinions expressed on such websites. When you follow a link away from the Service, these Terms no longer apply, and your activity on the other website is subject to that website's own rules and policies.

Cookies

Major Sales uses cookies to identify the areas of our website you have visited and to enhance performance and functionality. Most web browsers can be set to disable cookies; however, if you disable cookies, some functionality may become unavailable or work incorrectly. See our Privacy Policy for more detail.

Changes to Our Terms of Service

You acknowledge and agree that Major Sales may stop (permanently or temporarily) providing the Service, or any feature within it, at our sole discretion, with or without notice. If we change these Terms, we will post the changes on this page and update the modification date above.

Modifications to Our Website

Major Sales reserves the right to modify, suspend, or discontinue, temporarily or permanently, the website or any service it connects to, with or without notice and without liability to you.

Updates to Our Website

Major Sales may from time to time provide enhancements or improvements to the features and functionality of the Service, which may include patches, bug fixes, updates, upgrades, and other modifications ("Updates"). Updates may modify or remove certain features. You agree that Major Sales has no obligation to provide any Update or to continue providing any particular feature. Updates are deemed part of the Service and subject to these Terms.

Term and Termination

These Terms remain in effect until terminated by you or by Major Sales. Major Sales may, at its sole discretion and at any time, suspend or terminate your access with or without prior notice, including if you fail to comply with any provision of these Terms or where required by law or by a third-party platform.

You may terminate these Terms by closing your account and ceasing all use of the Service. Termination does not limit any of Major Sales' rights or remedies at law or in equity for any breach by you. Sections that by their nature should survive termination — including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law — will survive.

Copyright Infringement Notice

If you are a copyright owner, or an agent of one, and believe any material accessible through our Service infringes your copyright, please contact us at sophian@majorsaleshub.com with:

  • (a) a physical or electronic signature of the copyright owner or authorized person;
  • (b) identification of the material claimed to be infringing;
  • (c) your contact information, including address, telephone number, and email;
  • (d) a statement that you have a good-faith belief that the use is not authorized by the copyright owner; and
  • (e) a statement that the information in your notice is accurate and that you are authorized to act on the owner's behalf.

Disclaimer of Warranties

The Service is provided to you "AS IS" and "AS AVAILABLE" without warranty of any kind. To the maximum extent permitted by law, Major Sales and its affiliates expressly disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Major Sales does not guarantee that the Service will meet your needs, operate without interruption, be compatible with other systems, be secure, or be error-free. Nothing in the Service constitutes legal advice. Some jurisdictions do not allow certain warranty limitations, so these exclusions may not apply to you.

Limitation of Liability

Regardless of any damages you may incur, the entire liability of Major Sales and its suppliers under these Terms is limited to the total amounts paid between you and Major Sales in the 12 months before the claim. To the maximum extent permitted by law, Major Sales and its suppliers are not liable for any special, incidental, indirect, or consequential damages — including loss of profit, revenue, data, privacy, goodwill, or business interruption — arising from the use of or inability to use the Service, even if advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability, so this limitation may not apply to you.

Indemnification

You agree to indemnify and hold harmless Major Sales, its affiliates, and personnel from any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising from:

  • (a) your content or data submitted to the Service;
  • (b) your breach of these Terms or your representations and warranties;
  • (c) your violation of any law or third-party right; or
  • (d) your misuse of the Service.

Severability

If any provision of these Terms is found unenforceable or invalid, it will be modified as necessary to comply with applicable law, and the remaining provisions will remain in full effect. These Terms, together with the Privacy Policy and any written subscription terms, constitute the entire agreement between you and Major Sales regarding the Service.

Waiver

Failure to enforce any right or obligation under these Terms does not waive the right to enforce it later. A delay or partial exercise of any right does not prevent further exercise of that or any other right.

Amendments to This Agreement

Major Sales reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 14 days' notice before the new terms take effect. By continuing to use the Service after revisions become effective, you agree to be bound by the revised Terms. If you do not agree, you must stop using the Service.

Intellectual Property

The Service and all its contents, features, and functionality are owned by Major Sales Inc. or its licensors and are protected by Indonesian and international intellectual property laws. No material may be copied, modified, reproduced, downloaded, or distributed without our prior written permission, except as expressly permitted by these Terms. Any unauthorized use is prohibited. The Major Sales name and logo are our property and may not be used without permission.

Governing Law

These Terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-law rules. Your use of the Service may also be subject to other local, national, or international laws.

Dispute Resolution

This section applies to any dispute, except claims seeking injunctive or equitable relief relating to the enforcement or validity of intellectual property rights.

Notice of Dispute. Before starting any formal proceeding, the party raising a dispute must send a written Notice of Dispute to the other, including the party's name, contact information, the facts of the dispute, and the relief requested. Send your Notice of Dispute to sophian@majorsaleshub.com. Both parties will attempt to resolve the dispute through good-faith negotiation within 60 days of the notice date.

If the dispute is not resolved through negotiation, it will be resolved by the exclusive jurisdiction of the District Courts of Jakarta, Indonesia. Either party may seek interim relief from a court to protect its rights or property pending resolution.

Submissions and Privacy

If you submit ideas, suggestions, designs, or proposals to Major Sales, you agree they are non-confidential and become the sole property of Major Sales, without compensation or credit to you. Major Sales may use them for any purpose, in any medium, indefinitely.

Language

These Terms are published in English and Bahasa Indonesia. Both versions are intended to have the same meaning. In the event of any conflict or difference in interpretation, the Bahasa Indonesia version shall prevail, in accordance with Indonesian Law No. 24 of 2009.

Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Any waiver must be in writing and signed by an authorized representative of Major Sales. Major Sales may seek injunctive or equitable relief without posting a bond in case of any breach or anticipated breach by you. The Service is operated from Indonesia and is not intended for use where it would violate local law; those accessing it from other locations do so at their own risk and must comply with local laws.

Disclaimer

Major Sales is not responsible for any content, code, or inaccuracies associated with the Service. In no event shall Major Sales be liable for any special, direct, indirect, consequential, or incidental damages arising from the use of the Service or its contents. The Service and its contents are provided "as is" and "as available" without warranties of any kind. Major Sales reserves the right to modify the Service's contents at any time without notice.

Contact Us

If you have any questions about these Terms, contact us:

  • By email: sophian@majorsaleshub.com
  • WhatsApp: +62 881 7708 030
  • Postal: Indonesia

This policy reflects Meta Platform Terms and Indonesian law (including Law No. 24 of 2009 and the UU PDP) as of June 15, 2026. It is not legal advice.